frequently asked questions

Frequently Asked Questions About Our Chocolate Fountains:

• What Kind of Chocolate Can Be Used in the Fountain?

We recommend a type of chocolate called Belgium Chocolate, which is a higher quality chocolate that contains 54% semi-sweet cocoa. In addition to creating a better 'flow', it assures a better taste and a silkier appearance.

• What Dessert Item isn't Recommended to Use with the Fountain?

Anything that will break apart easily or is crumbly--especially pound cake--which tends to compromise the smooth, flowing nature of the chocolate.

• I'm Having a Garden Event. Can the Chocolate Fountain be Used Outside?

We do not recommend using the chocolate fountain outdoors. The Chocolate Fountain has such a sweet, inviting aroma that all God's 'Heavenly' creatures are tempted to partake! In addition, the chocolate must be kept at a certain temperature, and fluctuating outdoor conditions will greatly affect the chocolate's integrity.

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  May I Rent the Chocolate Fountain Without the Operator?

No. In an effort to maintain the highest standard of quality service, the chocolate fountain is always accompanied by a Qualified Uniformed Operator.

• How Long Can I Have The Chocolate Fountain At My Event?

Most people are using The Chocolate Fountain during the appetizer portion of their event. Our package range from 3 hours of fountain enjoyment, and this is usually plenty of time for your guests to enjoy this unique experience! Should you decide to use the Fountain for both appetizers and dessert, additional time may be purchased?

• Who Provides The Accompaniments?

Many hotels and banquet facilities do not allow outside vendors to provide food items - that is either included with your package or an additional item for you to purchase through the banquet facility. Typically your caterer will provide you with accompaniments. We can provide the accompaniments if you wish at an additional cost depending on what items you choose.

• Who is Responsible for Set-Up, Tear-Down and Clean Up of The Chocolate Fountain?

We are! We arrive about an hour before the designated starting time, ensuring that your guests will smell the sweet aroma of the chocolate as they enter the room. A professionally dressed attendant will be there at all times to show your guests how to enjoy the fountain as well as to keep the fountain pristine at all times. Presentation is of utmost important to us. Our attendants are more than happy to replenish the accompaniments and to keep the appearance of the table at its finest.

• What are the Table and Electrical Requirements?

The Chocolate Fountain requires a 120 volt grounded electrical outlet within 10 feet of the location of the Fountain. In addition, a sturdy table is mandatory. If it's not level, the chocolate will not flow properly. Please re-confirm these requirements with your event planner before the event so that there is no delay in the set-up of the fountain.

• What's Required to Reserve The Chocolate Fountain?

The requirements are a signed proposal/contract and a $100.00 non-refundable deposit. We can email, mail, or fax you the proposal/contract (it is also posted on our website). Once you receive the proposal/contract please sign and date it, then send it in along with your $100.00 non-refundable deposit by US mail to Chocolate Fountain Productions 1633 South Prescott Ave. Clearwater, Florida 33756. Upon receiving your signed proposal/contract and deposit secures your reservation date. We will then mail or fax you an invoice with the remaining balance. Balance is due 7 days before your event.

• What Area Do You Service?

Serving Florida Statewide, Travel Fee May Occur.